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Smarter Grocery List support

Tell us what you tried, what happened, and which iPhone and iOS version you use. You may include a screenshot, but please remove private grocery data first.

Contact

sandra@ferdighet.no

We will reply as soon as we can.

Frequently asked questions

How do I use Handlelista on Garmin?

See the complete guide to setup, usage and troubleshooting on Garmin watches.

What can I do on Apple Watch?

Apple Watch can select among active lists, show the next store section and the remaining items in store order, complete items with haptic feedback, and add a dictated item. You can also use Siri. Actions are queued safely when the iPhone is unavailable, and the refresh icon requests the newest list manually. The complete guide is available under Smarter Grocery List → Settings → Help → Shop with Apple Watch.

Does the free version work without an account?

Yes. You can use local lists, items and up to five recipes without signing in or being online.

How do I restore Plus?

Open Settings → Smarter Grocery List Plus and choose Restore Purchases. Use the same Apple Account that purchased the subscription.

Why did an Ask Home notification not arrive?

Check notification settings in both Smarter Grocery List and iPhone Settings. The question still syncs if the push notification does not arrive, and appears when the recipient opens Ask Home.

What happens if the subscription ends?

Your local lists and items remain. All recipes remain stored, but only the first five can be used and edited without an active Plus subscription.

Delete your sync account and server data

Open Settings → Sync Data & Account → Delete Account and Server Data. An owner deletes the entire shared household. An invited member deletes their anonymous device account, membership and data sent from that device. Local lists remain on the device.

Note: Deleting the sync account does not cancel an App Store subscription. Manage the subscription separately in your Apple Account.

Purchases and refunds

Apple handles purchases, billing, cancellation and eligible refunds. See Apple's billing and subscription support.